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You should always contact your home insurance agent before moving, and ask if your existing policy covers "Goods in Transit". Saskatoon Movers is not an insurance agent. Our Protection Plans are designed to compliment, not replace, your existing coverage.

Our standard valuation coverage is included with every move we do.  It is incorporated into the price of your move, and covers you from the moment we arrive at your home, until the moment the truck pulls away from your new residence.

The standard valuation coverage covers your goods for a maximum of

$0.60 per pound per item.

For example, a 100 lb dresser would be covered for up to $60.00.  Obviously, this would not replace a new dresser, but it would easily cover any scratch or dent repair required. Our Extra Protection Plans offer additional protection for your household goods.  You may purchase Increased Valuation at any time before your move commences.

Increased Valuation is based on the Declared Value of your shipment.  Declared Value is the total combined value of all the goods in your shipment.

The cost of Increased Valuation is $60.00 per $10,000.00 Declared Value.  There is a minimum purchase of $10,000 Declared Value, and a maximum purchase of $5.00 per pound liability or $50,000 Declared Value, whichever is less.

For example, if your shipment has been estimated at 5000 lbs, then the maximum Declared Value of your shipment would be $25,000 (5000 lbs x $5.00 /lb).  The charge for $25,000 Declared Value at $5.00 per pound would be

$150.00 ($25,000 / $10,000 = 2.5, 2.5 x $60.00 = $150.00). If an item was damaged it could be repaired, replaced or paid out based on $5 per pound/item. 100lb item could pay up to $500.

Another example, if your shipment has been estimated at 5000 lbs, then if you wished you could declare the value at $2 per pound. (5000 lbs x $2.00 /lb).  The charge for $10,000 Declared Value at $2.00 per pound would be

$60.00 ($10,000 / $10,000 = 1, 1 x $60.00 = $60.00). If an item was damaged it could be repaired, replaced or paid out based on $2 per pound/item. 100lb item could pay up to $200.

If you wish you can choose the value of the payout at $1, $2, $3, $4 or $5 depending on the amount of weight you are moving.

Our Protection plans are not full replacement insurance.  Your goods are covered based on their age and condition when we arrive at your home. We have the option of repairing or replacement value.

If our Claims Adjustor determines that replacement is in order, a 5 year-old television will be replaced with a 5 year-old television or equivalent value. The maximum liability of Saskatoon Movers cannot exceed $5.00 per pound.

Please check with your home insurance agent, or speak with one of our Customer Service Agents about Third Party Insurance if you need coverage above and beyond our maximum.

Due to the design and/or construction of certain items, company policies, as well as Government Regulations, there are several items which are not covered under our Protection Plans.

Saskatoon Movers Moving Company assumes no liability for the following items;

• Customer Packed Boxes - VERY IMPORTANT.
  • The contents of your boxes are not covered unless they have been packed by Saskatoon Movers agents or employees.
  • In the event that a customer-packed box is lost or destroyed, compensation will be computed based on an average weight of 35 pounds per box, REGARDLESS of actual box contents.
• Pressboard/Particle Board Furniture.
  • Disassemble pressboard furniture if possible, package fasteners separately.
• Halogen Pole Lamps.
  • Disassemble and box halogen pole lamps to protect them, always remove bulbs.
• Live Plants or Perishables.
  • Avoid packing food or plants if at all possible, use open-top boxes or wardrobes for plants.
• Electronics & Musical Instruments (Internal Mechanisms).
  • Includes the internal workings of all electronic items such as televisions, stereos, computers,
    computer accessories and all musical instruments.
  • Have your electronics and musical instruments professionally prepared for moving beforehand.
• Unpackaged Glass.
  • Includes glass framed artwork, fish-tanks, tabletops, and mirror glass.
  • Glass must be pre-packaged by a Saskatoon Movers agent to be fully covered.

In order for your shipment to be fully covered either you or an agent approved by you MUST be present at both pick-up and delivery. It is usually not necessary to remain for the entire process. You must inform the driver of the moving van if you will be leaving before the pick-up or delivery is completed.

If your shipment will be delivering into Saskatoon Movers storage for more than 60 days, it is very important that you or an agent approved by you is present during unloading.

By signing the completed bill, you are confirming that all listed goods
have been received in apparent good order.

If for any reason you are unable to take delivery of your goods at the scheduled delivery time, then your shipment will be held at your own risk.

Articles of Extraordinary Value must be declared to us before shipping
and specifically agreed to in writing on both the invoice and the inventory.

WE DO NOT TRANSPORT EXPLOSIVES OR
DANGEROUS OR HAZARDOUS MATERIALS.

This includes but is not limited to; propane tanks, gasoline, diesel, oil, paint, flammable solvents, aerosols, ammunition, commercial explosives, fireworks, and all materials classified as a biohazard.

If you ship any of these goods without our knowledge, you immediately void any and all liability by our company for all damages, and you will be held responsible for any damages, fines, warehousing costs, and delays incurred by our company resulting from the transport of these materials.

For more information on Dangerous Goods, visit the Transport Canada website.

At or before the time of loading, you will be provided with a date or time period in which your goods will be delivered.

Subject to circumstances beyond our control, if we do not deliver within the specified time period, we will be liable only for reasonable food and lodging expenses incurred by you and your family.

You will be required to produce receipts before compensation.

If for any reason you are unable to take delivery of your goods at the scheduled delivery time, you may be held liable for storage and handling charges.

The claims process follows a few simple steps;

1. In order to begin a claim, you must provide written notice (letter, fax or e-mail) of your claim within 45 days of completing your move. Claims submitted by telephone will not be processed.

Claim notices must include; date of shipment, customer name, origin of shipment, destination of shipment, and particulars of claim.

To download a printable Claims Report click here.

Remember, your claim must be received within 45 days of move completion to be considered.

2. Once your report has been received, a Claims Adjustor will investigate your claim. This may be a lengthy process so please be patient. The Adjustor will need to examine the move paperwork, speak with the crew or crews involved in your move, determine fault and responsibility, confirm any price estimates you have submitted, and contact repair companies as necessary.
3. You will be contacted as soon as the Claims Adjustor has reached a decision on your claim.

Contact us today at 306.979.8858 for your Free Moving Estimate and Consultation.